Getting started
Getting started
How access is requested, how a company is provisioned, and what your first sign-in actually looks like.
Requesting access
There is no self-serve signup and no published price list. Filing a request
at /signup does not create an account or a company: it goes to a person,
who reads it, talks to you about how your payroll actually runs, and only
then quotes a price and sets up your company's account. Nothing is created by sending
the form.
This is deliberate. Pricing is negotiated per company, not per plan, and a company account is not something a public form should be able to create on its own.
What happens after approval
Once your request is approved, the platform sets up an account for your
company and creates an invite for your first admin account. That invite is
emailed to the address you gave, and it is also shown for copying if you are
setting things up alongside someone. Opening it takes you to /invite/[a one-time token], where your admin sets their first password. From that
point the account is real and sign-in works like anyone else's.
Signing in
Everyone signs in with an email address and a password: your HR admin, your managers, and every employee, with no exception for people who do not have a personal email address of their own. Someone in that position is simply given a company-assigned address by their HR admin, because every account, without exception, needs one to sign in with.
/login is the one page for this, for both company users and platform
staff. It figures out which kind of account an email belongs to and sends
you to /dashboard or /admin accordingly. If your company has switched on
the second factor, or if you would rather not type a password, an emailed
one-time code is offered there too. There is no SMS or WhatsApp option and no
sign-in by phone number or employee code; email plus password (or an emailed
code) is the whole door.
The first few days
Your policies, not your data, are the fast part. Grace periods, the leave year, lateness rules, bonus conditions: these are all settings your account manager sets for you on request, never custom code written just for your company, so turning one on or adjusting it does not wait on a release. What takes real time is entering your own data: employees, salary structures and opening leave balances. There is no way around that part, because it is the part that has to be right.
See Settings that matter for what is actually worth configuring in your first week, and Employee self service for what your employees see once they are added.